dp111 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") has been prepared on behalf of the dp111 platform ("we", "us", or "dp111") and applies to all users ("you", "your") of the website https://dp111.cam. By visiting our website, creating an account, or using our services, you are considered to have fully accepted the terms of this Privacy Policy.

dp111 believes that privacy is a fundamental right. We collect, process, and store your personal information only for fair, transparent, and specific purposes. Your information is never sold to third parties for any unsolicited commercial purpose.

This policy may be updated from time to time. In the event of changes, we will post a notice on the website and the "Last Updated" date on this page will be changed. It is your responsibility to review this policy regularly.

2. Information We Collect

The following types of information may be collected in order to provide services on the dp111 platform:

a) Registration and Identity Information

• Full name and username
• Date of birth — for age verification (21+ confirmation)
• Email address and contact details
• National ID card or passport information (where KYC verification is required)
• Residential address

b) Financial and Transaction Information

• bKash, Nagad, or Rocket mobile banking number
• Deposit and withdrawal history
• Transaction reference numbers and timestamps

c) Technical and Device Information

• IP address and device type
• Browser type and version
• Operating system
• Cookies and session data
• Website navigation patterns and time of use

d) Communication and Support Information

• Records of live chat and support conversations
• Messages and complaints sent via email
• History of account-related requests

3. How We Collect Information

We collect information in the following ways:

• Direct collection: You provide information directly when you open an account, fill out a form, or contact support.
• Automatic collection: Technical information is collected automatically through cookies, log files, and similar technologies while you use the website.
• Via third parties: Information received from payment service providers or identity verification agencies, obtained with your consent.

Cookie Policy

dp111 uses cookies to operate the website effectively. Cookies are small data files stored in your browser. They are used for session management, remembering user preferences, and analyzing site performance. You can disable cookies from your browser settings, but some features of the site may not work correctly as a result.

4. Purpose of Using Information

Collected information is used only for the following legitimate purposes:

Service Operations

• Creating, verifying, and managing accounts
• Ensuring deposit and withdrawal processing
• Delivering bonuses and rewards properly
• Managing VIP Club membership

Security and Legal Compliance

• Conducting KYC verification to prevent fraud and money laundering
• Preventing unauthorized access to accounts
• Ensuring the 21+ age restriction
• Enforcing responsible gaming policies

Support and Communication

• Providing fast and effective customer support
• Sending important account notifications
• Analyzing user experience to improve services

5. Sharing Information and Third Parties

dp111 never sells your personal information to third parties. However, information may be shared on a limited basis in specific circumstances:

Payment Service Providers

Necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions. These providers operate under their own privacy policies.

Identity Verification Services

As part of the KYC (Know Your Customer) process, identity-related information may be shared with authorized verification agencies.

Legal Obligations

If legal authorities request information pursuant to a valid order or investigation, dp111 is obligated to comply with applicable law.

Technology Service Providers

Some partner organizations may have limited access to technical information for server hosting, security services, and technical maintenance. These organizations operate under strict confidentiality agreements.

6. Data Security Measures

dp111 applies industry-standard security measures to keep your information secure:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which keeps your personal and financial information away from third parties.
• Firewall and Access Control: Access to sensitive databases is strictly restricted and only authorized staff can view information for specific responsibilities.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional verification layer during account login strengthens security.
• Encrypted Storage: Stored sensitive information is kept in an encrypted state.

However, no system is 100% secure. If you notice any suspicious activity, please notify us immediately at [email protected].

7. Data Retention Period

dp111 retains your information only for as long as necessary:

• Information for active accounts is retained for as long as the account remains active.
• Information for closed or inactive accounts is kept for the period required by legal and regulatory requirements.
• Financial transaction records may need to be retained for an extended period in accordance with financial regulations.
• Security logs and technical information are generally retained for a short period.
• Once no longer needed, information is securely deleted or anonymized.

8. Your Rights

As a user of the dp111 platform, you have the following rights regarding your own information:

Right to Access

You may request at any time that dp111 provide a list of what information it holds about you.

Right to Correction

If any information in your profile is incorrect or incomplete, you may request a correction. You can update most information yourself from your account settings.

Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained to fulfill legal obligations.

Right to Restrict Processing

You may request that the processing of your information be restricted in certain cases.

Right to Withdraw Consent

Where processing of information relies on your consent, you may withdraw that consent at any time. This will not, however, affect the lawfulness of prior processing.

To exercise these rights, email [email protected]. We will respond to your request as quickly as possible.

9. Protection of Minors' Information

dp111 is an adults-only (21+) platform. We do not intentionally collect any personal information from anyone under the age of 21. Age verification is mandatory at registration and identity is verified through the KYC process before an account is activated.

If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed. Parents or guardians may contact us in cases of suspicion.

10. Cross-Border Data Transfers

Our servers and technical infrastructure may be located in various places. If your information is transferred outside Bangladesh, we ensure that an equivalent level of data protection is maintained in that country or with that organization.

Our agreements with third-party service providers include data protection obligations, which are operated in accordance with internationally recognized security standards.

11. Marketing and Communications

If you agree to receive promotional communications at the time of registration, dp111 may send you notifications about bonus offers, new games, and special events.

You may stop these communications at any time. Use the "Unsubscribe" option in emails you receive, or notify us directly at [email protected]. Even if you stop marketing messages, important account and security notifications will continue.

12. Policy Changes and Updates

dp111 reserves the right to change this Privacy Policy as needed. Depending on the nature of the change, we will:

• Update the date on this page
• Display a notice on the website for important changes
• Notify registered users by email for significant changes

If you continue using the platform after the updated policy is published, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

13. Links to Other Websites

The dp111 website may contain links to third-party websites. dp111 is not responsible for the privacy policies or data protection practices of these external sites. We recommend reviewing their own privacy policies before visiting any external site.

14. Responsible Gaming and Information

dp111 takes responsible gaming very seriously. Information about your gaming behavior may be used solely for your own protection — such as helping set gaming limits, identifying unusual patterns, and providing self-exclusion services.

To learn more about responsible gaming, visit our Responsible Gaming page.