dp111 Terms and Conditions

1. General Terms

dp111 is an online gaming platform that provides entertainment gaming services for users in Bangladesh. In this document, "we", "the company" or "dp111" refers to the operating authority of this platform. "User", "player" or "you" refers to any member registered on dp111.

These terms and conditions form a legally binding agreement. By using the dp111 platform, creating an account, or accessing any service, you agree to be fully bound by these terms. If you do not agree with these terms, please refrain from using the platform.

In addition to these terms, dp111's Privacy Policy and Responsible Gaming Policy also apply. Those documents are considered an integral part of these terms.

2. Eligibility and Age Requirement

To create an account and use services on dp111, users must meet the following conditions:

• Must be at least 21 years of age.
• Must use this platform knowingly and of their own free will.
• Must use only their own funds in their account — playing on behalf of others or using third-party funds is strictly prohibited.
• Must not be subject to any legal restriction or prohibition on gambling.

If a user registers with false information and this is later proven, the relevant account will be immediately closed and all deposited funds and winnings may be forfeited.

3. Account Registration

3.1 Single Account Policy

Each user may operate only one account. Creating multiple accounts is strictly prohibited and will be treated as bonus fraud. If multiple accounts are detected, all associated accounts will be closed and deposited funds and bonuses may be forfeited.

3.2 Accuracy of Information

All information provided at registration — name, date of birth, phone number, and payment details — must be completely true and accurate. If any information changes, our support team must be notified within 24 hours. If false or incorrect information is provided, dp111 may close the account without prior notice.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You must not allow anyone else to use your account. Selling, transferring, or giving your account to another person is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.

• Use a strong password and change it regularly.
• Avoid logging in on public computers or shared networks.
• Never share your account details via email or messages.

4. Deposits and Withdrawals

4.1 Deposit Rules

bKash, Nagad, and Rocket can be used to deposit funds at dp111. The minimum deposit amount for each method is ৳300. Deposited funds are generally credited to the account instantly. If there is a delay, you may contact the support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals will only be made to the same payment method used for the deposit.

Identity verification may need to be completed before a withdrawal. This process may require a copy of a national identity card or passport. dp111 reserves the right to hold withdrawal requests pending until identity verification is complete.

• Minimum withdrawal: ৳800
• Processing time: 30 minutes to 3 hours
• Methods: bKash, Nagad, Rocket
• Withdrawal to third-party accounts is not possible.

4.3 Currency

All transactions on dp111 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

5. Bonuses and Promotions

dp111 offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page. General bonus policy is as follows:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. Before this bonus can be withdrawn, a 20x wagering requirement must be met. That means if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳2,000 × 20 = ৳40,000 in bets before withdrawing.

5.2 General Bonus Usage Policy

• Each bonus must be used within a specified period; the bonus will be cancelled if it expires.
• Bonus funds cannot be withdrawn directly; they can only be used to play games.
• Multiple bonuses cannot be active at the same time unless a specific promotion allows it.
• dp111 reserves the right to change or cancel bonus offers at any time.
• If fraud is suspected, the bonus will be forfeited.

5.3 VIP Cashback

dp111's VIP Club has three tiers: Bronze — weekly cashback up to 0.5%; Silver — up to 1.0%; and Gold — up to 1.5%. Advancement to higher tiers depends on activity and loyalty. Cashback is provided as cash and wagering requirements may apply.

6. Gaming Rules

All games offered on dp111 are operated through third-party software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others). The rules of each game can be found within the game interface.

6.1 Fair Play

All game outcomes are determined through Random Number Generator (RNG) technology, verified by an independent third party. There is no possibility of manipulation in game results.

6.2 Technical Issues

If a game is left incomplete due to a technical error, internet disconnection, or server issue, dp111 reserves the right to review the relevant transaction. The right to cancel any incorrect winnings resulting from an error is reserved.

• Ensure a stable internet connection during gameplay.
• If a problem occurs, note the game ID and time and notify support.
• Games may be temporarily unavailable during system maintenance.

7. Prohibited Activities

The following activities are strictly prohibited on dp111 and may result in account closure:

• Participating in fraud, deception, or money laundering activities.
• Bonus abuse by intentionally placing low-risk bets to meet wagering requirements.
• Operating multiple accounts.
• Using automated software, bots, or scripts to play games.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Colluding with other users to attempt to influence game outcomes.
• Registering with a false identity or information.
• Using dp111's intellectual property or brand without authorization.

8. Account Closure

8.1 Closure by dp111

dp111 may suspend or close an account in the following cases:

• A breach of these terms is proven.
• Identity verification is not completed.
• Fraud or deception is suspected.
• The account has been inactive for a long period (generally more than 12 months).
• Due to relevant legal or regulatory obligations.

8.2 Closure by the User

You may request to close your account at any time by contacting our support team. If there are no active bonuses or pending withdrawals at the time of the closure request, any applicable balance will be returned.

9. Limitation of Liability

dp111 is an entertainment gaming platform. We use SSL encryption and modern security measures, however our liability is limited in the following areas:

• If a game is left incomplete due to an internet connection failure.
• If delays or issues arise due to third-party software or payment gateways.
• If an account is compromised due to user negligence or a security breach.
• If service is disrupted due to unexpected technical issues or force majeure circumstances.

In any circumstance, dp111's total liability will be limited to the amount deposited by the user in the last 30 days.

10. Privacy

dp111 places the highest importance on protecting users' personal information. Details of how your information is collected, stored, and used can be found in our Privacy Policy. That policy is an integral part of these terms.

In brief, we do not sell your information to third parties. Your information is not disclosed without your consent, except where required by applicable legal obligations.

11. Terms Amendments

dp111 reserves the right to amend these terms and conditions at any time. Users will be notified of amendments via email or a notice on the platform. Continued use of the platform after an amendment takes effect will be considered acceptance of the new terms.

Users are advised to visit this page regularly and read the latest version.

12. Contact

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7, support in Bengali guaranteed
• Email: [email protected]

Our support team is able to communicate in Bengali and is ready to answer all your questions.